Director, IoT, Cloud & Predictive Services

Purpose of the position

This role is accountable for Hiab Digital Services IoT, Data and Cloud platforms (Hiab Digital platform) and capabilities to create sustainable competitive advantage for Hiab Digital Services and Hiab’s overall business. Director, Data, IoT and Cloud defines and implements the strategy around Hiab Digital platform development and ensures customer value creation by collaborating closely with various stakeholders: Product Management, Business
Development, CSCs, Customers, Equipment divisions, Hiab IM and suppliers.

The role manages the operations and continuous development of the Hiab Digital platform and capabilities around remote and predictive services, while continuously looking for opportunities to apply new innovations, capabilities and technologies to secure the delivery of long-term strategic ambitions and goals.

The purpose of Hiab Digital platform is to provide best-in-class customer experience by delivering differentiated and market-leading digital solutions and services throughout the equipment lifecycle. As a result of this Hiab Digital
Services will be a key driver of Hiab’s long-term profitable growth by delivering high value-added solutions for customer’s current and future business needs

Main tasks and responsibilities

• Accountable for the Customer value creation linked to the IoT and Cloud platform investments. Ensures Hiab’s Digital platform is shaped up to create competitive advantage and measurable customer value
• Defines and implements short and long term strategy, priorities and development roadmaps for the Digital platforms, aligned to reach Hiab Services strategic ambitions and business targets
• Leads the Digital platform agile development and operations teams and is responsible for IoT, Cloud and Edge services
• Leads the Data team and ensures continuous development of new data concepts, KPIs and predictive maintenance algorithms with measurable and scalable customer value creation
• Collaborates closely with Product Management and Business development to ensure Digital platform development and deliverables are fully aligned to Hiab's Digital portfolio and other business requirements.
• Develops capabilities and processes for Hiab remote and predictive services
• Makes decisions based on end-to-end business case scenarios. Sets and follows targets for the team based on business case evaluation & technical feasibility. Ensures all development themes are taken into consideration (architectural decisions, security, quality, scalability, performance)
• Owns the cost-optimisation roadmap and strategy related to Digital platform run, maintenance and development costs. Manages budget, cost and monthly follow-up as well as project deliverables
• Manages roll-outs and trainings related to Hiab Digital platform to the CSCs and other stakeholders
• Creates Ecosystem for agile developments including vendor steering and partnership negotiations
• Recruits, develops and retain talents.

What you’ll need to succeed

Education:

• M.Sc (Eng.) or higher in Software Engineering, Computer Science or equivalent

Experience:

• Working 10+ years with relevant digital transformation projects and IoT platforms
• Leading and engaging a cross-functional team
• Track record of driving business value through digital solutions and data
• Strong business acumen in an industrial environment
• Successfully working in a matrix organization
• IoT environments, Analytics and data management, cloud technologies (AWS, GCP), M2M connectivity, edge computing. IT systems and integrations, security and compliance. Enterprise and solution architecture

Competencies:

• Excellent written and verbal communication skills; ability to communicate effectively and tactfully with individuals at all levels within and outside of the company
• Excellent collaboration and stakeholder management skills
• Agile and LEAN execution models, program and project management
• Engaged leader with an operational and strategic mindset
• Good analytical skills in order to develop effective strategies, determine project risks, and plan required product developments & or platform changes
• Commitment to professional growth and development
• Group facilitation and trainer/instructor skills

You will be part of

We offer you a challenging, rewarding and diverse working environment where we value passion and drive. You will be working with highly motivated, engaged and skilled teams working with state-of-the-art projects and technology in a global environment with a joint vision of revolutionizing the on road load handling industry together. 

We offer a competitive salary and comprehensive benefits package geared to boost health and well-being. All our employees are offered comprehensive Learning & Development opportunities, annual development plans, and career progression opportunities.

In most of our positions, you have flexible working hours and hybrid work (a combination of remote work and on-site work). 

At Hiab, you will join a truly international working environment and support making global trade faster, smarter, and more sustainable - smarter cargo flow for a better everyday.

Interested to join?

If you are excited about this opportunity, please submit your application.