Logistic Coordinator

About us

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Together, we keep everyday life moving to build a better tomorrow

We are looking for an experienced and self-motivated Logistic Coordinator to join our team!

Purpose of the position

To provide administrative support to the front line activities of the sales team in the domestic market specifically around the logistics of product deliveries, order processing and invoicing.

To liaise with customers to provide a consistently high level of service and be able to respond and adapt in a demanding commercial environment.

Main tasks and responsibilities

To provide a high standard of service to our customers in line with agreed requirements and expectations and including the following duties:
 

• Oversee and coordinate the logistics of TMF delivery to end customers in Germany with the support of local team

• Process orders and oversea cycle of order fulfillment internal and external

• Cooperate and continuously communicate with sales representatives, customers, vendors and other internal stakeholders to execute sales operations smoothly and to provide timely solutions & replies

•  Identify process improvement opportunities and support the implementation 

• Provide good customer service for internal and external customers, and finding ways to improve the experience

• Execute the defined KPI targets

• Observe all safety procedures and instructions and assist in maintaining a safe working environment including the reporting of any accidents, hazards, near misses, defects or damages to Company equipment to your line manager or Health and Safety

What you’ll need to succeed

• Ability to work independently

• Competency in Google applications including Slides, Sheets, Docs and G-Mail.

• Business understanding and knowledge of KPI and customer success criteria

• Fluency in both written and spoken English and German 

• Self-starter & Self-motivated, proactive 

• Strong interpersonal and communication skills to effectively deal with internal customers

• Ability to drive and execute change

• Caring, reliable and pioneering 

• Good sense for details

• Willingness to travel 

What we offer

• Working with specialists in an international environment;

• Annual training budget and development program;

• Comfortable workplace and friendly atmosphere;

• Medicover Healthcare package;

• Multisport for you and your family;

• UNIQA Insurance for life;

• Hybrid working system;

• Co-financing parking;

• Office 5 minutes from SKM train station.

Interested to join?

Please submit your CV.