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Business:  Hiab
Job Function:  Sales & Marketing

Ellesmere, GB

Apply by:  23-11-2018

Grab Loader Product Specialist

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Join Hiab's journey - to inspire and shape the future of intelligent load handling

Hiab is looking for a Grab Loader Product Specialist who will be responsible for the sales of the new Jonsered Grab Loader and maintenance contracts within the London Depot sales area. Measured by volume and price realization, and customer satisfaction for assigned customers.
The candidate should be prepared to travel within and outside UK.

Main tasks and responsibilities:

  • New equipment and maintenance contract sales
  • Pursue sales leads; visit existing and new customers; assess customer needs and suggest appropriate products and services; negotiate prices and delivery times within limits of authority; and conclude sales orders to meet sales targets
  • Manage assigned customer relations and be the main point of contact
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organisation
  • Collaborate with technical support representatives in the Market Area to coordinate and channel technical support from HIAB functions towards assigned customers within the Market Area
  • Ensure efficient sales and marketing strategy is followed including taking an active role in key account management
  • Be active in CRM system and support monthly forecasting
  • Measurement and ongoing support of business development activities
  • Obtain regular feedback on market development, trends and demand patterns
  • To cooperate closely with other business units to collaborate and share ideas
  • Handle prices and quotes in line with established guidelines.

What you’ll need to succeed:

The ideal candidate should be able to evaluate customer satisfaction in a structured manner,    to ensure a process of continuous improvement, and identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.

Ideally you have:

  • Recognised Business Studies, Commercial or Technical Qualification
  • Likely to have 5 years experience in a sales / commercial role from within a related industry
  • Proven ability to drive and develop equipment / service sales and profitability
  • Proven ability to develop and manage customer relationships
  • Strong business mind-set with financial skills
  • Good technical skills
  • Ability to work in an international business environment in a matrix organisation
  • Results and achievement driven and eager to create long term relationships
  • High integrity and excellent interpersonal and communication skills
  • Potential and willingness to develop for international assignment
  • Good language skill in English (speaking as writing) and a second language German or/and French.

You will be part of:

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?

For further information please contact Glen Feasey, Dealer Manager at

If you are excited about this opportunity, please submit your application and CV by 4th November 2018. 

Hiab is part of Cargotec
Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.
Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO brands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.
Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2017 totalled approximately EUR 3.2 billion, and it employs over 11,000 people.


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