Business:  Hiab
Job Function:  Service

Ellesmere, SHR, GB


As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.


Together, we keep everyday life moving to build a better tomorrow.


Purpose of the position



The purpose of the TMF Technician is to provide the best customer experience by performing service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on new and used equipment, at our Hiab location in line with Manager’s instructions.

Main tasks and responsibilities



  • Complete all service, repair, warranty and pre delivery inspection jobs allocated daily, to a high quality standard
  • Completing all job related paperwork in an accurate and timely manner to ensure correct invoicing to the customer
  • Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
  • Carry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company's safety rules / procedures and with regulations and codes of practice
  • Support the company’s efforts to reduce accidents / incidents by reporting unsafe actions or conditions and participating in safety walks, safety audits and 5S events etc. as required
  • Coordinate with parts specialists to maintain proper inventory of parts, paints and materials
  • Coordinating with customer care specialists in regards to movement of TMFL’s
  • Follow all safety standards and adhering to the correct safety procedures and policies using the required PPE
  • Coordinating with the TMF Operations Manager to make sure all tools and equipment are maintained
  • Coordinating with the TMF Operations Manager to ensure the day-to-day progress of product refurbishment
  • Assist in the management of the used equipment inventory
  • Assists with the valuation of trade-in equipment and direct purchases of used equipment
  • Understand and comply with all safety and environmental requirements
  • Build strong rapport and relationships with team members, through professional behaviour and customer focused mind set
  • Perform all other duties as required by the TMF Operations Manager within the physical constraints of the job

What you’ll need to succeed





  • Mechanical/Electrical Engineering qualifications


Working experience:


  • Experienced multi-skilled engineer
  • Experience in mechanical, hydraulic or electrical operations


Competence and skills:


  • Excellent customer focused approach
  • Strong problem solver
  • Quality orientated
  • Flexibility and adaptability
  • Self-starter, enthusiasm and drive

You will be part of



We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?



If you are excited about this opportunity, please submit your application now.


Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.