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Business:  Hiab
Job Function:  Field / Customer Service

Cumbernauld, GB

Apply by:  31-10-2019

Service Engineer

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Join Hiab's journey - to inspire and shape the future of intelligent load handling

HIAB Ltd are currently looking for an experienced Field Service Engineer responsible for maintaining, servicing and repairing our range of load handling equipment, including truck mounted forklifts (TMF), truck mounted cranes, forestry and recycling cranes as well as demountables and skip loaders. 

The role reports to the Service Manager (Scotland), with location flexible as the role covers the Scotland area. 

Main tasks and responsibilities:
●    Repair and service of all the machinery and equipment present in Hiab's crane and multilift product range, including third party equipment at our customer sites around Scotland
●    Complete all service, repair, warranty and test / inspection jobs allocated daily, to a high quality standard
●    Build strong rapport and relationships with customers, through professional behaviour and a customer focused mindset
●    Respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
●    Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
●    Develop skills and knowledge of the organisation’s products and services
●    Comply with all Legal and company standards, such as code of conduct and H&S practices.

What you’ll need to succeed:

The suitable candidate should have demonstrable technical experience in a similar role and possess the necessary experience of working with the relevant mechanical, electrical and hydraulic systems. You will need to be highly motivated and with good communication and interpersonal skills.

Ideally you will have:
●    A recognised engineering apprenticeship or similar qualification
●    Existing knowledge of some or all of the following plant: loader cranes, truck mounted    forklifts, forestry cranes, demountables and skip loaders
●    Excellent planning, organisation and time management skills
●    Flexibility with regards to tasks performed, and working hours / travel &  callout rota availability
●    Computer literacy.

You will be part of:

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested in joining?

If you are excited about this opportunity, please submit your application and CV by 31th October 2019

Hiab is part of Cargotec
Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.

Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO brands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.

Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2017 totalled approximately EUR 3.2 billion, and it employs over 11,000 people.

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