Business:  Hiab
Job Function:  Information Management

Coignieres, FR

Country IT Coordinator/ Informaticien (H/F)

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.


Together, we keep everyday life moving to build a better tomorrow.



Purpose of the position


In order to continue the deployment of the company's strategy, we are actively looking for an IT specialist (M/F), based in Coignières.


Main tasks and responsibilities / Principales tâches et responsabilités:


  • Local server and infrastructure support
  • Server management, replacements & On-Prem to cloud migrations
  • Improving our local ICT infrastructure, e.g switches, connectivity
  • 2nd/3rd level end-user support, prolonged hands & feet for the Global Service Desk
  • Service technician support
  • Incident monitoring for the locations under your responsibility
  • Telephony and mobile device support (procurement/subscriptions)
  • Documentation of local applications, servers, and infrastructure is in place and maintained. (knowledge management + CMDB)
  • Drive process improvements together with the internal Cargotec Business Technology teams and our outsourcing partners to improve service delivery
  • Ensuring that global policies and procedures are in place and followed
  • Participate as a technical resource in global and regional projects like office moves, acquisitions, and divestment activities.
  • Anything else that might pop-up to improve the end-user experience.


What you’ll need to succeed


  • Minimal background in server (Microsoft) and infrastructure support.
  • The ability to ‘step into the end-user’s shoes’ and the attitude ‘I am here to help you’.
  • Express yourself fluently in the English language, verbally and in writing.
  • Understanding knowledge of service processes (ITIL framework).
  • Strong communication and interpersonal skills.
  • Having experience of working in a global organization

You will be part of


We offer you the opportunity to put your skills and experience to work and make an impact on our global organization and the cargo handling industry. You will work with great colleagues from diverse backgrounds inspired by ambitious and shared goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop professionally. Join us to make a difference - and have fun doing it.



Interested to join?


If you are excited about this opportunity, please submit your application and CV.



Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.