Country IT Coordinator/ Informaticien (H/F)

Purpose of the position

In order to continue the deployment of the company's strategy, we are actively looking for an IT specialist (M/F), based in Coignières.

Main tasks and responsibilities / Principales tâches et responsabilités:

• Local server and infrastructure support
• Server management, replacements & On-Prem to cloud migrations
• Improving our local ICT infrastructure, e.g switches, connectivity
• 2nd/3rd level end-user support, prolonged hands & feet for the Global Service Desk
• Service technician support
• Incident monitoring for the locations under your responsibility
• Telephony and mobile device support (procurement/subscriptions)
• Documentation of local applications, servers, and infrastructure is in place and maintained. (knowledge management + CMDB)
• Drive process improvements together with the internal Cargotec Business Technology teams and our outsourcing partners to improve service delivery
• Ensuring that global policies and procedures are in place and followed
• Participate as a technical resource in global and regional projects like office moves, acquisitions, and divestment activities.
• Anything else that might pop-up to improve the end-user experience.

What you’ll need to succeed

• Minimal background in server (Microsoft) and infrastructure support.
• The ability to ‘step into the end-user’s shoes’ and the attitude ‘I am here to help you’.
• Express yourself fluently in the English language, verbally and in writing.
• Understanding knowledge of service processes (ITIL framework).
• Strong communication and interpersonal skills.
• Having experience of working in a global organization
   

You will be part of

We offer you the opportunity to put your skills and experience to work and make an impact on our global organization and the cargo handling industry. You will work with great colleagues from diverse backgrounds inspired by ambitious and shared goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop professionally. Join us to make a difference - and have fun doing it.

Interested to join?

If you are excited about this opportunity, please submit your application and CV.

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