Business:  Hiab
Job Function:  Service
Location: 

Chungbuk, KR

Service Coordinator

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

 

Together, we keep everyday life moving to build a better tomorrow.

 

Main Tasks & Responsibilities

 

  • Monitor all customer inquiries and requests on all warranty issues
  • Supervise all information and update database and prepare required filing documents
  • Prepare and maintain all warranty documents according to distributor and manufacturer requirement
  • Manage all warranty claims, resubmit claims if required and ensure appropriate action
  • Assist various departments and fulfill all warranty requirements
  • Assist customers with all warranty service and prepare associated documents

 

Position Requirements

 

Education

  • High school diploma or higher

 

Experience

  • Minimum 2 years of experience

 

Interested to join?

If you are excited for this opportunity, click Apply and send us your resume today!

 

Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.

 

Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com

 

Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people. www.cargotec.com