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Business:  Hiab
Job Function:  Service

Atherstone, GB

Workshop Supervisor

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Purpose of the position


The position is responsible for the Workshop Supervisor within the HIAB Atherstone Depot. 
Measured by volume, profitability, cost control, team satisfaction and customer satisfaction for assigned customers.


Main tasks and responsibilities: 


  • Oversee and supervise the personnel within the workshop and liaise with the central Service team and management to deliver an efficient, effective and profitable operation,
  • Ensure day to day tasks are completed to meet customers delivery dates
  • Work in conjunction with the overall HIAB strategy and contribute to continuous improvements within this area of operation
  • Coordination of parts deliveries for assigned jobs.
  • Provide technical support where needed
  • Workshop job co-ordination, parts supply and stock holding in house
  • Support with Business growth.
  • Collaborate with technical support representatives in the market area to coordinate and channel technical support from HIAB functions
  • To co-operate closely with other business units to collaborate and share ideas
  • Manage costs, times, margins and overall profitability of Workshop activity Support Workshop Manager with depot P&L Develop and practice a 5s safety culture.
  • Prepared to travel within and outside the UK.
  • Carry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company's safety rules / procedures and with regulations and codes of practice.
  • Support the company's efforts to reduce accidents / incidents by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events etc, as required. 

What you’ll need to succeed:



  • Recognised Business Studies, Commercial or Technical Qualification 


Working experience: 

  • Significant experience in a commercial role from within a related industry. 
  • Experience and knowledge of Service workshop operations is also desirable 


Competence and skills: 

  • Proven ability to supervise a busy workshop environment Ability to demonstrate cost control and P&L management Excellent customer facing skills Proven ability to develop and manage customer relationships Strong business mind-set with financial skills Good technical skills 
  • Ability to work in an international business environment in a matrix organisation 
  • Results and achievement driven and eager to create long term relationships.
  • Fluent English.

Interested to join?


If you are excited about this opportunity, please submit your application.


Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com