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Business:  Hiab
Job Function:  Field / Customer Service

Atherstone, GB

Apply by:  31-08-2019

Field Service Engineer

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Join Hiab's journey - to inspire and shape the future of intelligent load handling

Hiab Limited is currently looking for an experienced Field Service Engineer who will maintain, service and repair our range of load handling equipment, including truck mounted forklifts (TMF), truck mounted cranes, forestry and recycling cranes as well as demountable and skip loaders.

The role is based in Atherstone and will be reporting to the Service and Installation Manager.

Main tasks and responsibilities:

  • Maintaining, servicing, and repairing load handling equipment, to include truck mounted cranes, forestry and recycling cranes as well as demountable Hook Lifts, skip loaders and truck mounted forklifts (TMF
  • Inspection, service and repairs to HIAB product line vehicles
  • Completion of timesheets, site reports and all necessary paperwork pertaining to customer reporting
  • Maintain I.T. Service Records
  • Promote HIAB product lines, Service Sales and Units Sales through all and any direct customer contact
  • Maintain image and property etc. commensurate with HIAB product lines corporate image
  • Attend training and development courses as required
  • Additional ad hoc duties at the request of line manager to ensure the efficiency of the department and business.
What you’ll need to succeed:

The ideal candidate will need to be highly motivated, service-orientated, and with good communication and interpersonal skills. They will have demonstrable technical experience with a similar, mobile service role. Will need to be flexible with regards to travel, tasks performed, and working hours; including weekend working and on-call cover worked on a rostered basis. Should be comfortable working independently and be an effective problem solver.
Ideally you have: 
•    A recognised engineering apprenticeship or similar qualification
•    Excellent planning, organization and time management skills
•    Existing knowledge of some or all of the following plant would be beneficial: loader cranes, truck mounted forklifts, forestry cranes, demountables and skip loaders, however, training will be provided
•    The necessary experience of working with relevant mechanical, electrical and hydraulic systems.

You will be part of:

We offer you a position in a global organization where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.


Interested to join?

If you are excited about this opportunity, please submit your application and CV by 31st August 2019.

Hiab is part of Cargotec
Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling. 
Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO brands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.
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