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Business:  Cargotec
Job Function:  CBS

Sofia, BG

Apply by:  08-06-2018

Team Manager, HR Services

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Join us for a smarter and better everyday

Our team is growing, and we are looking for talented individuals who are looking to develop and grow in an international and respectful organisation. Our environment of continuous improvement, innovation, openness and diversity provides the best place to drive and develop as a professional and a person.

Your daily challenges:

●    Lead & develop the HR Transaction team of up to 20 team members, represent team interest in management forums
●    Drive the customer-centric culture and service delivery with constant focus on customer satisfaction
●    Provide proactive communication and build positive working relationships with the customers and end-users
●    Manage team performance, meet process SLAs and KPIs and manage customer expectations
●    Provide timely and accurate reporting per agreed reporting schedule
●    Plan and participate in transition activities when applicable 
●    Identify and provide continuous improvement opportunities and ideas for HR processes to the CBS Solution and Process Owners
●    Support global Mergers and Acquisition activities by integrating them into the centralized way of work
●    Develop and enhance team’s capability, skills and high level of performance

What you need to succeed:

The ideal candidate should demonstrate comfort in adapting to different ways of working across cultures and organisational hierarchies - in and outside of HR function. Also to have strong customer service focus and interpersonal skills, strong analytical, problem solving and organisational skills and ability to work under pressure to strict deadlines.

Ideally you have:

●    Degree in HR or business
●    5+ years of experience in HR domain and experience of having led a team before
●    Strong experience in operations in the relevant HR process area
●    Experience as a HR team leader (preferably in an Shared Services/BPO environment)
●    Experience with simple to complex query handling
●    Knowledge about RPA, ERP/Cloud solutions are preferred
●    Full professional proficiency of written and oral English required
●    Open to travel, particularly during the transition state

Why join Cargotec?

  • Gain global HR experience
  • Enhance your skills by learning best practices and local specifics knowledge
  • Become a professional in using Success Factors (HRIS)
  • Possibility to travel during knowledge transfer
  • Competitive market salary
  • Work-life balance: 25 days paid vacation and flexible working time

In addition we also offer:

  • Healthy work environment
  • Company sponsored medical insurance program
  • Food vouchers
  • Company paid sport card
  • Transportation allowance

Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec's sales in 2017 totalled approximately EUR 3.3 billion and it employs over 11,000 people.

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