Business:  Cargotec
Job Function:  Finance

Sofia, BG

Specialist, Invoice to Pay

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Purpose of the position


We are looking for Specialist, Invoice to pay  for Kalmar business to deliver  services in line with customers’ needs and expectations.

Main tasks and responsibilities


  • Perform transactional activity with limited supervision related to the ITP area 
  • Responsible for resolving queries from customers, vendors and colleagues
  • Active member of the ITP area
  • Maintain good working relationships within the other process teams
  • Deliver service in line with agreed controls and procedures
  • Specialist providing assistance on ITP-related inquiries, acting as an employee’s first line of contact via appropriate channels (tickets, chat, calls, etc.).
  • Act as 1st line of contact with organisation via calls, chat e.g. document and follow up all employee inquiries, issues and transactions
  • Initiatives on process improvements: Suggest methods to update, simplify, and enhance processes, procedures and technologies
  • Support Solution Owners and Process Owners in continuous improvement and implementation of programs, policies, and procedures of the Kalmar Bulgaria
  • Recognize unusual events or consistent problems and work with team leader to resolve issues
  • Ensure customers are satisfied to maintain a positive brand image for the Kalmar Bulgaria
  • Ensure all documentation is up-to-date and accurate
  • Ensure data is accurate in company systems

What you’ll need to succeed



  • Minimum bachelor's degree in finance or business


  • 1 to 3 years of experience in ITP area


  • Experience with simple to complex query handling
  • Strong customer service focus and interpersonal skills 
  • Strong analytical, problem solving, organisational and communication skills
  • Hands-on experience working with ERP/Cloud system preferred
  • Microsoft Office (Outlook, Excel, Word, PPT)
  • Taking initiative in a proactive manner to improve own and team work practices
  • Full professional proficiency of written and oral English required
  • Good at communicating in a professional manner
  • Display a strong work ethic and ability to comply with internal controls and policies

You will be part of


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.
In addition we offer you:

  •  Attractive compensation package;
  • Healthy work environment - company sponsored medical and dental insurance program;
  • Food vouchers;
  • Work-life balance – 25 days paid vacation, company events;
  • Transportation allowance;
  • Performance-based bonuses;
  • Work from anywhere within the borders of Bulgaria with option to work from the office according to your preference.

Interested to join?


If you are interested, please submit your application and CV in English. 

Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2022 totalled approximately EUR 4.1 billion and it employs around 11,500 people.