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Business:  Cargotec
Job Function:  Finance

Sofia, BG

Specialist, Accounts Receivable

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Join us for a smarter and better everyday


Cargotec Business Services was established in 2017 in Sofia as the main global hub and regional hubs in the United States and Singapore. Its aim is to optimize the global business support processes of Cargotec. More than 350 people in Bulgaria provide services in the areas of Finance, Human Resources and Indirect Procurement. Cargotec Business Services Center is growing, and we are looking for talented individuals who are seeking to develop and grow in an international and respectful organisation. Our environment of continuous improvement, innovation, openness and diversity provides the best place to drive and develop as a professional and a person. 

 We are looking for a Specialist, Accounts Receivable to support the Cargotec AR process including performance measures, process standards and policies via touch points and interfaces to related process areas.

Main tasks and responsibilities:


  • Support and oversight in resolution of remittance mismatch or cash application issues which 3rd party outsourcing partner is unable to handle
  • Process payment return items and insufficient funds
  • Billing Block Check; E-invoicing, Refunds and Dunning Support
  • Inform 3rd party outsourcing partner AR team about new instructions
  • Investigate + correct unallocated/unapplied AR payments; support to Credit and Collections team
  • AR Subledgers closing performed in a timely manner as per Cargotec and RTR agreed policy
  • Provide training of Cargotec systems (for example: SAP, ServiceNow, BPOpen, QlickView and others applicable) to customers and new team members
  • Service Desk Quality check; HappyNow Quality check; Consolidation of all Quality issues and reporting to line manager on performance/customer service improvement ideas; ad-hoc reporting
  • Daily 3rd party outsourcing partner Support and Escalation ServiceNow ticket support
  • Identify improvement areas and suggest development of the processes accordingly
  • Monitor & process stuck EDI invoices from batch monitoring
  • Monitor timeliness and correctivness of data during Period end Closing; Contact and support to customers during PEC
  • Support the Supervisor/TL in communication / escalation process to ensure alignment of interested parties.
  • Project role in AR development projects.
What you will need to succeed:


  • Minimum Bachelor Degree in Accounting, Finance, Economics, Mathematics
  • Between 1 and 3 years of relevant experience in an international environment 
  • Detail-oriented
  • Good communication and organisational skills
  • Time Management 
  • Ability to prioritise
  • Logical thinking 
  • Process oriented mindset 
  • Strong analytical skills
  • SAP experience - strong plus
  • Proficiency in computer applications including Microsoft excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools


We offer you:


  • Attractive compensation package
  • Healthy work environment - company sponsored medical insurance program
  • Food vouchers, company paid sport card
  • Work-life balance – 25 days paid vacation, company events
  • Transportation allowance.


Cargotec and its businesses
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec's sales in 2019 totalled approximately EUR 3.7 billion and it employs around 12,500 people. www.cargotec.com