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Business:  Cargotec
Job Function:  Finance

Sofia, BG

Senior Training Specialist, Invoice To Pay

Cargotec is a leading provider of cargo and load handling solutions and services with the goal of becoming the global leader in sustainable cargo flow.


Cargotec Business Services was established in Sofia, Bulgaria in August 2017 and has close to 450 employees now. Our goal is to help accelerate Cargotec’s success by providing world-class global business services in the areas of Finance, Human Resources and Indirect Procurement.

Cargotec Invoice to Pay Global Process Owner Team is now establishing a dedicated Training team which is responsible for training management and support the change management and communication activities in the Purchase to Pay area.


Purpose of the position


Responsible for Training materials and providing trainings and support in the entire Purchase to Pay (P2P) area from CBS in alignment with Corporate and Business Area Purchase to Pay needs and expectations. Support change and communication activities on the Purchase to Pay area.


Main tasks and responsibilities:


  • Create and maintain global P2P training materials and ensure its testing and proper approval prior roll out;
  • Publish training materials in defined tools;
  • Maintain the P2P training curriculum; 
  • Perform regular review on existing training materials;
  • Manage training material archival and related reporting and communication activities;
  • Assign P2P training materials and competence checks;
  • Monitor training completion and escalate if necessary;
  • Monitor competence check results and arrange additional trainings for users not meeting competence check target;
  • Follow up and react to received training feedback. Regularly consolidate training feedbacks and utilize those for improvements;
  • Support process/ system adaption initiatives;
  • Create or support creation of change management plans and communications;
  • Deliver online training, classroom trainings and Q&A sessions;
  • Establish and manage the End User Forums- meaning there are always value added discussion/ best practice topics featured which helps the delivery of expected business outcome and improves process performance. Respond to questions raised by forum participants;
  • Perform the maintenance of assigned STP Connect websites/ Community forums;
  • Support Source to Pay projects; 
  • Participate in P2P performance management and development forums as required;
  • Build up and maintain good working relationships with all Stakeholders and Operational teams, constant focus on customer satisfaction and manage customer expectations;
  • Support Solution Owners and Global Process Owners in continuous improvement and implementation of programs, policies, and procedures of the CBS;
  • Perform any ad-hoc activities as per request of direct superior;
  • Ensure customers are satisfied to maintain a positive brand image for the CBS.


What you’ll need to succeed:


  • Minimum Bachelor's degree in Finance, Business or Adult education;
  • Minimum 4 years of experience in training related areas;
  • Experience creating and delivering process and system trainings; 
  • Knowledge of related process areas such as Invoice to Pay (ITP) and Source to Receipt (STR);
  • Experience in other Finance areas such as Record to report is seen as a plus;
  • Customer service focus and interpersonal skills;
  • Organisational skills;
  • Strong Communications and adult education skills, professional manner;
  • Hands-on experience working with ERP/Cloud system preferred;
  • Literate on Microsoft Office (Outlook, Excel, Word, PPT), Google Office. Knowledge on Learning and Development platform, Articulate tools as an advantage;
  • Full professional proficiency of written and oral English required;
  • Display a strong work ethic and ability to comply with internal controls and policies;
  • International mind-set and cultural awareness;
  • Ability to work under pressure to strict deadlines.


You will be part of:


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. You’ll be part of a team with a proven record of high team climate. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally.


Join us to make a difference - and have fun while doing it!


In addition we offer you:

  • Attractive compensation package;
  • Healthy work environment - company sponsored medical insurance program;
  • Food vouchers;
  • Work-life balance – 25 days paid vacation, company events;
  • Transportation allowance;
  • Performance-based bonuses;
  • Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.


Interested to join?


If you are interested about this opportunity, please submit your application and CV in English.



Cargotec and its businesses


Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,500 people.