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Business:  Cargotec
Job Function:  Finance

Sofia, BG

Process Specialist, Order to Cash

Cargotec Business Services was established in Sofia, Bulgaria in August 2017 and has close to 450 employees now. Our goal is to help accelerate Cargotec’s success by providing world-class global business services in the areas of Finance, Human Resources and Indirect Procurement. 



Purpose of the position


To support the Accounts Receivable and Credit Control process in performance measures, process standards and policy setting including touch points and interfaces to related process areas.


Key responsibilities:


  • Data Management (reporting) via company provided tools; 
  • Support the process standardisation and harmonization through continuous improvement (incl. automation and robotics);
  • Identify new improvement opportunities;
  • Assist with KPIs and measurements to assess and manage the performance of the end-to-end process;
  • Organise and coordinate process development activities in collaboration with the Process Owners;
  • Support service delivery and the customer satisfaction in accordance with the SLA;
  • Ensure compliance to the internal and external financial regulations;
  • Process documents upkeeping;
  • Participate in transition activities through analysing and mapping country specific deviations and enrolling the global processes;
  • Support cross-functional processes;
  • Participate in the Quarterly Process Audits.


What you’ll need to succeed:


  • Minimum Bachelor Degree in Business, Finance or similar;
  • Experience in credit control and collections preferred in an international environment but other experience considered;
  • Process oriented mindset;
  • Good communication and organisational skills;
  • Time management;
  • Strong analytical skills;
  • SAP experience and Qlik Sense is a plus;
  • Proficiency in computer applications including Microsoft Excel or Google Sheets (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools; Google Office tools as an advantage; 
  • Full professional proficiency of written and oral English required;
  • Project management exposure;
  • Drive to learn continuously across the OTC end-to-end spectrum and Positive & constructive attitude, especially in challenging situations.


You will be part of:


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation. 

We provide you with opportunities for training and development of your technical and professional capabilities. 

You will work together with great and friendly colleagues from various backgrounds inspired by shared, ambitious goals in an atmosphere of trust and support.


In addition we also offer:


  • Attractive compensation package;
  • Healthy work environment - company sponsored medical insurance program;
  • Food vouchers;
  • Work-life balance – 25 days paid vacation, company events;
  • Transportation allowance;
  • Performance-based bonuses;
  • Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.


Interested to join?


If you are interested, please submit your application.





Cargotec and its businesses


Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed United Nations Global Compact’s Business Ambition for 1.5°C. The company’s sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,000 people.