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Business:  Cargotec
Job Function:  Finance

Sofia, BG

Process Specialist, Order to Cash

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Purpose of the position


To support the OTC process incl.  performance measures, process standards and policies including touch points and interfaces to related process areas.



  • Data Management, Business Intelligence, Systems Knowledge
  • Data Collection
  • Support Global Process Owner in process standardisation and harmonization through continuous improvement (incl. automation and robotics)
  • Identify new improvement opportunities
  • Assist with KPIs and measurements to assess and manage the performance of the end-to-end process
  • Organise and coordinate process development activities in collaboration with parallel Process Owners
  • Support service delivery is with a strong focus on customer satisfaction and in accordance with the SLA
  • Ensure compliance to Internal Control framework within your function
  • Various reporting support
  • Document Management

What you’ll need to succeed:



  • Minimum Bachelor Degree in Business, Engineering or similar



  • +2 years of experience in an international environment 



  • Detail-oriented
  • Good communication and organisational skills
  • Time Management
  • Ability to prioritise
  • Logical thinking
  • Process oriented mindset
  • Strong analytical skills
  • 2 years SAP experience
  • Proficiency in computer applications including Microsoft Excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools
  • Full professional proficiency of written and oral English required
  • Project Management exposure.

Working together with:


  • Global process owners of the Cargotec Business Services (CBS)
  • Customers of the CBS (to the extent required)
  • Other stakeholders across the Global Company (to the extent required)


Interested to join?


If you are excited about this opportunity, please submit your application.


Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed United Nations Global Compact’s Business Ambition for 1.5°C. The company’s sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com