Business:  Cargotec
Job Function:  Finance

Sofia, BG

Process Specialist, Order to Cash

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Join us for a smarter and better everyday


We are looking for Process Specialist, Order to Cash for Kalmar business to support the OTC process including performance measures, process standards and policies including touch points and interfaces to related process areas.

Main tasks and responsibilities


  • Data Management, Business Intelligence, Systems Knowledge
  • Data Collection
  • Support Process Manager in process standardisation and harmonization through continuous improvement (incl. automation and robotics)
  • Identify new improvement opportunities
  • Assist with KPIs and measurements to assess and manage the performance of the end-to-end process
  • Organise and coordinate process development activities in collaboration with parallel Process Owners
  • Support service delivery is with a strong focus on customer satisfaction and in accordance with the SLA
  • Ensure compliance to Internal Control framework within your function
  • Various reporting support

What you’ll need to succeed


  • Minimum Bachelor Degree in Business, Finance or similar
  • +2 years of experience in an international environment 
  • Detail-oriented
  • Good communication and organisational skills
  • Time Management
  • Ability to prioritise
  • Logical thinking
  • Process oriented mindset
  • Strong analytical skills
  • 2 years SAP experience is an advantage
  • Proficiency in computer applications including Microsoft Excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools
  • Full professional proficiency of written and oral English required

You will be part of


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation. We provide you with opportunities for training and development of your technical (SAP, Hyperion, etc.) and professional capabilities. You will work together with great and friendly colleagues from various backgrounds inspired by shared, ambitious goals in an atmosphere of trust and support.


In addition we also offer: 

  • Attractive compensation package
  • Healthy work environment - company sponsored medical insurance program
  • Food vouchers
  • Work-life balance – 25 days paid vacation, company events
  • Transportation allowance
  • Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.

Interested to join?


If you are excited about this opportunity, please submit your application and CV in English.

Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2022 totalled approximately EUR 4.1 billion and it employs around 11,500 people.