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Business:  Cargotec
Job Function:  Information Management

Sofia, BG

Process Solution Coordinator, Invoice To Pay

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Join us for a smarter and better everyday


Cargotec Business Services was established in 2017 with Sofia as the main global hub and regional hubs in the United States and Singapore. Its aim is to optimize the global business support processes of Cargotec. More than 350 people in Bulgaria provide services in the areas of Finance, HR,Indirect Procurement and Information Management. Cargotec Business Services Center is growing, and we are looking for talented individuals who are seeking to develop and grow in an international and respectful organisation. 


We are looking for a Process Solution Coordinator, ITP. This position is an integral part of Cargotec Business Services with responsibility in the interface between process development and solution development. The role is to understand the process development needs of the CBS teams and  to understand the functionality and technical capabilities of the solution. The work happens in close collaboration with Solution Owners and Solution Architects in the corporate Information Management function. The solutions in scope of this role are: SAP or LN/Baan.


Main tasks and responsibilities:


  • Ensure solutions are developed and deployed in order to perform the processes in the specific process area
  • Work closely with solution owners, solution architects and process owners to develop the solutions needed to deliver the process/service
  • Responsible for managing, coordinating and documenting solution requirements and change request for the process area in question
  • Ensure a continuous dialogue between process owners and solution owners and solution architects around requirements and technical needs 
  • Participate in solution development projects in e.g. design and deployment roles
  • Provide solution advice and guidance to end users in CBS 
  • Hold solution trainings and knowledge sharing session when needed
  • Participate in continuous improvement of CBS services and processes as well as IM processes
  • Any other tasks assigned by the line manager related to the areas of accountability
  • All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements.

What you’ll need to succeed:


  • Minimum Bachelor’s degree in IT, Engineering, Finance or other relevant area
  • 3+ years of experience of working with IT solution maintenance and development as well as solution functional design for example in a service centre setting
  • Experience of working with SAP or LN/Baan 
  • Experience of working with finance processes
  • Good understanding of IT processes such as requirement management, change management, problem management, incident management as well as solution design, development and testing methods 
  • Good understanding of Invoice To Pay process and general understanding of business processes and the link between business processes and IT systems
  • Project management understanding
  • Positive and solution-oriented person 
  • Motivation and ability to grow into more demanding IT roles 
  • Collaborative, team oriented and with strong communication skills
  • Strong coordination skills, capability to advance different tasks in schedule
  • Professional working proficiency in written and spoken English.

You will be part of:


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. You’ll be part of a team with a proven record of high team climate. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally.

In addition we also offer:

• Attractive compensation package

• Healthy work environment - company sponsored medical insurance program

• Food vouchers, self funded Multisport card

• Work-life balance – 25 days paid vacation, company events

• Transportation allowance.


If you are excited about this opportunity, please submit your application and CV.



Cargotec and its businesses
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec's sales in 2019 totalled approximately EUR 3.7 billion and it employs around 12,500 people. www.cargotec.com