Business:  Cargotec
Job Function:  Finance

Sofia, BG

Process Manager, Record to Report

Cargotec is a leading provider of cargo and load handling solutions and services with the goal of becoming the global leader in sustainable cargo flow.

Cargotec Business Services was established in Sofia, Bulgaria in August 2017 and has close to 450 employees now. Our goal is to help accelerate Cargotec’s success by providing world-class global business services in the areas of Finance, Human Resources and Indirect Procurement.


Join us for a smarter and better everyday!


We, at Cargotec, are looking for a Process Manager, Record to Report, to join our MacGregor team in Sofia. The Process Manager manages and continuously improves the RTR process incl. defining the RTR process strategy, performance measures, process standards and policies.

Main tasks and responsibilities


  • Responsible for defining the end-to-end process, performance measures, internal controls, business rules, standards and policies 
  • Ensure end-to-end thinking in all tasks conducted and constant focus on customer satisfaction
  • Provide process specific documentation, expertise and guidance for process analysis and improvement  to the colleagues (act as subject matter expert for the specific end-to-end process)
  • Develop KPIs and measurements to assess and manage the performance of the end-to-end process 
  • Lead process standardization and harmonization through continuous improvement (incl. automation and robotics)
  • Prioritize process development activities
  • Identify new improvement opportunities
  • Use benchmarking to create and share leading practices
  • Update SLA and operational metrics according to changes.

What you’ll need to succeed


  • 5+ years of experience with the business process area (within Record-to-Report) in an international environment
  • Project management, change management, transition and operational excellence skills
  • Certification of Lean/Six Sigma is an asset
  • Outstanding communication and facilitation skills
  • Knowledge of industry best practices
  • Strong analytical skills and understanding of project management methodologies
  • Courage to implement with the determination and ability to influence various stakeholders
  • Full professional proficiency of written and oral English required.

You will be part of


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.


In addition we also offer:


  • Attractive compensation package
  • Company sponsored medical insurance program
  • Food vouchers
  • Work-life balance – 25 days paid vacation, company events
  • Transportation allowance
  • Performance-based bonuses
  • Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.

Interested to join?


If you are excited about this opportunity, please submit your application and CV in English.




Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.