Business:  Cargotec
Job Function:  Finance

Sofia, BG

Process Manager, Order to Cash

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Purpose of the position

We are looking for two Process Managers, Order to Cash. One for the Kalmar business and one for Hiab business. The purpose of the role is to own, manage and continuously improve the OTC process incl. defining the OTC process strategy, performance measures, process standards and policies in collaboration with Service Delivery Lead Kalmar/Hiab Finance Shared Services.

Main tasks and responsibilities


  • Responsible for defining the end-to-end process, performance measures, internal controls, business rules, standards and policies in collaboration with the Service Delivery Lead Kalmar/Hiab Finance Shared Services.
  • Ensure end-to-end thinking in all tasks conducted
  • Provide process specific documentation, expertise and guidance for process analysis and improvement  to the colleagues (act as subject matter expert for the specific end-to-end process)
  • Develop KPIs and measurements to assess and manage the performance of the end-to-end process 
  • Deliver against the KPIs and measurements of global organization
  • Support to the Service Delivery Lead Kalmar/Hiab Finance Shared Services across governance and key activities assigned accordingly incl. process audits 
  • Participate and contribute to regular Internal Controls (IC) forums (to extent required)
  • Lead process standardisation and harmonization through continuous improvement (incl. automation and robotics)
  • Identify new improvement opportunities
  • Prioritise process development activities
  • Use benchmarking to create and share leading practices
  • Be part of building up the OTC area in the Finance Shared Services and beyond as part of global finance organization
  • Participate in transition activities when applicable.

What you’ll need to succeed


  • Minimum Bachelor degree in business, finance or accounting 
  • +5 years of experience with the business process area in an international environment (OTC)
  • Projects, change management, transition and operational excellence skills
  • Outstanding communication and facilitation skills
  • Knowledge of industry best practices
  • Stakeholders management, internal & external
  • Strong analytical skills and understanding of project management methodologies
  • Courage to implement with the determination and ability to influence various stakeholders
  • Full professional proficiency of written and oral English required
  • Willing to travel

You will be part of


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. You’ll be part of a team with a proven record of high team climate. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally.
In addition we offer you:

  • Attractive compensation package
  • Healthy work environment - company sponsored medical insurance program
  • Food vouchers
  • Work-life balance – 25 days paid vacation, company events
  • Transportation allowance
  • Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.

Interested to join?


If you are excited about this opportunity, please follow the link and submit your application in English.


Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2022 totalled approximately EUR 4.1 billion and it employs around 11,500 people.