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Business:  Cargotec
Job Function:  CBS

Sofia, BG

Junior Specialist, Invoice to Pay

Join us for a smarter and better everyday

Invoice To Pay team is growing and we are looking for a Junior Specialist to deliver ITP services in line with customers´ needs and expectations.

Main tasks and responsibilities:

- Perform transactional activity with supervision  related to the ITP area 
- Responsible for resolving queries from customers, vendors and colleagues
- Maintain good working relationships within the other process teams
- Deliver service in line with agreed controls and procedures
- Specialist providing assistance on ITP-related inquiries, acting as an employee’s first line of contact via appropriate channels (tickets, chat, calls, etc.).
- Act as 1st line of contact with organisation via calls, chat e.g. document and follow up all employee inquiries, issues and transactions
- Identify process improvements: Suggest methods to update, simplify, and enhance processes, procedures and technologies
- Support Solution Owners and Process Owners in continuous improvement and implementation of programs, policies, and procedures of the CBS
- Recognize unusual events or consistent problems and work with team leader to resolve issues
- Ensure customers are satisfied to maintain a positive brand image for the CBS
- Ensure all documentation is up-to-date and accurate
- Ensure data is accurate in company systems
- Be part of building up the ITP area in the CBS in close cooperation with the project team 
- Participate in transition activities when applicable.

What you’ll need to succeed:

We are looking for a Specialist who is good at communicating in a professional manner, displays a strong work ethic and ability to comply with internal controls and policies, who has  strong customer service focus and interpersonal skills and  International mind-set.

Ideally you have:

- Minimum bachelor degree in finance or business
- 1 year of experience in ITP area
- Experience with simple to complex query handling
- Hands-on experience working with ERP/Cloud system preferred
- Microsoft Office (Outlook, Excel, Word, PPT)
- Full professional proficiency of written and oral English 

You will be part of:

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

In addition, we offer:

- Attractive compensation package
- Healthy work environment - company sponsored medical insurance program, food vouchers, company paid sport card
- Work-life balance – 25 days paid vacation, company events
- Option to work from home
- Transportation allowance.

Interested to join?

If you are excited about this opportunity, please submit your application and CV.

Cargotec and its businesses
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec's sales in 2017 totalled approximately EUR 3.3 billion and it employs over 11,000 people.