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Business:  Cargotec
Job Function:  HR

Sofia, BG

HR Specialist

Cargotec is a leading provider of cargo and load handling solutions with the goal of becoming the leader in intelligent cargo handling.

Cargotec Business Services was established in Sofia, Bulgaria in August 2017 and has close to 450 employees now. Our goal is to help accelerate Cargotec’s success by providing world-class global business services in the areas of Finance, Human Resources and Indirect Procurement.


Key responsibilities:


  • Execute standardised and scheduled processes to deliver HR data administration services such as employee data adminstration in global HR information system, create employee related documents, reports;
  • Answer questions from line managers, employees and HR Business partners;
  • Process complex transactions and resolve complex enquiries, which are escalated to the Transaction team;
  • Adopt a customer-centric attitude to delivering HR services in line with SLAs, KPIs, controls and procedures;
  • Demonstrate a function knowledge of local HR policies and processes to effectively respond to customer queries;
  • Suggest methods to update, simplify, and enhance processes, procedures and technologies.


What you’ll need to succeed:


  • Minimum Bachelor degree in Human Resources or Business;
  • 1 - 3 year experience in HR domain and BPO;
  • Experience with simple to complex query handling;
  • Knowledge about RPA, ERP/Cloud solutions;
  • Full professional proficiency of written and oral English required.


You will be part of:


We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation.
We provide you with opportunities for training and development of your technical and professional capabilities.
You will work together with great and friendly colleagues from various backgrounds inspired by shared, ambitious goals in an atmosphere of trust and support.


In addition we also offer:


  • Company sponsored medical insurance program;
  • Food vouchers 80 BGN;
  • Work-life balance – 25 days paid vacation, company events;
  • Transportation allowance 60 BGN;
  • Performance-based bonuses;
  • Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.


Interested to join?


Please submit your application and CV in English.


Join us to make a difference - and have fun while doing it!



Cargotec and its businesses


Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed United Nations Global Compact’s Business Ambition for 1.5°C. The company’s sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,000 people. www.cargotec.com