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Business:  Cargotec
Job Function:  FA-18

Sofia, BG Helsinki, FI Tampere, FI

Global Process Owner, ITP

Join us for a smarter and better everyday!


Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.


Cargotec Business Services was established in 2017 with Sofia as the main global hub and regional hub in the United States and Singapore. Its aim is to optimize the global business support processes of Cargotec. More than 350 people in Bulgaria provide services in the areas of Finance, HR and Indirect Procurement.

Cargotec Business Services Center is growing, and we are looking for talented individuals who are seeking to develop and grow in an international and respectful organisation. Our environment of continuous improvement, innovation, openness and diversity provides the best place to drive and develop as a professional and a person.


The CBS Finance GPO Invoice to Pay will provide process ownership in designing end to end ItP processes under the principle of the strategic CBS model and will act as the Change Agent, creating a strong stakeholder relationship with the Business Units by using Change Management methodologies to ensure seamless integration of the processes. At the same time the GPO ItP will have a high focus on delivery excellence with monitoring quality and performance after implementation through KPI dashboards and analytics aligned with corporate and business objectives as well as continuously improving efficiency and effectiveness based on root cause analyses and process audits.


Main tasks and responsibilities:


Process Ownership, Process Design & Portfolio Management

  • Own the end to end ItP process and portfolio management as defined by the CBS Finance operating lifecycle model;
  • Use in-depth Process Knowledge and Business Acumen together with Best Practices Benchmarking to design and implement harmonized world class processes across the organization;
  • Connect the CBS Finance model to business context and highlight business impact ensuring delivery of high quality results whilst increasing productivity and efficiency.


Delivery Excellence – Coaching and Training of Processes and Monitoring Productivity & Quality

  • Develop, enhance and report Key Performance Indicators on SLA’s and Dashboards to monitor quality, productivity, efficiency and to create visibility on process inhibitors;
  • Create transparency to internal customers, owning frequent executive finance reports to be presented to the finance executive team;
  • Develop, implement and maintain a strong Onboarding Program with completed Work Instructions and Standard Operating Procedures.


Change Management, Communication and Executive engagement

  • Create and apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative;
  • Support the design, development, delivery and management of communications;
  • Assess the change impact through conducting impact analyses, assess change readiness and identify key stakeholders;
  • Support project Teams in integrating change management activities into project plans.


Standardization of processes, process improvements & financial management and compliance

  • Lead regional and global standardization of processes in Finance in strong collaboration with the SDL and enabling support functions;
  • Design, build and implement a robust process improvement strategy and culture by using Lean/SigSigma methodologies in strong collaboration with internal and external stakeholders;
  • Actively work with the respective regional and global teams on retiring old technology, implementation of new tools, systems and automation;
  • Develop and execute continuous improvement targets to eliminate productivity inhibitors, gain efficiencies and monitor regularly the financial savings produced from each project.


Decision Making Authority Level

  • Talent Management – Hiring, Firing, PIP, Promotions, IDP, Salaries administration in line with approved Budget;
  • Workforce management - Organizational structure, restructures and daily operational planning;
  • Expense management – Build and manage department budget;
  • Design and implementation of objectives & targets for the team, per individual, driven by the expectations set by the management;


What you’ll need to succeed:

  • 8-12+ years of progressive/management work experience in a manufacturing industry;
  • Progressive experience working in/with BPO/Shared service in Senior Management roles preferable leading multifunctional Finance operations;
  • Experience on leading multi country-multi cultural teams preferable;
  • Bachelor in Public Accounting, Finance or similar. CPA/CA or similar qualification in Finance a plus;
  • Knowledge of IFRS and US GAAP;
  • Proficient on Google tool kits;
  • Advanced Excel and VB experience developing Macros experience is a plus;
  • Experience on Lean and Six Sigma - Green Belt or Black Belt certification preferable;
  • Project Management certification, preferable;
  • Proficient English is a must, any other language is a plus;
  • Ready to Travel within the continent 5-10 weeks a year; Ready to Travel overseas 1-2 times per year.


You will be part of:

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.


In addition we also offer:

  • Attractive compensation package;
  • Healthy work environment - company sponsored medical insurance program,
  • Food vouchers and transportation allowance;
  • Work-life balance – 25 days paid vacation, company events.


If you are excited about this opportunity, please submit your application and CV.