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Business:  Cargotec
Job Function:  CBS

Sofia, BG

CBS Global Process Owner, Invoice to Pay

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.


Cargotec Business Services was established in 2017 with Sofia as the main global hub and a regional hub in the United States. Its aim is to optimize the global business support processes of Cargotec. More than 350 people in Bulgaria provide services in the areas of Finance, HR and Indirect Procurement.

Join us for a smarter and better everyday!

The CBS Finance GPO ItP will provide process ownership in designing end to end ItP processes under the principle of the strategic CBS model and will act as the Change Agent, creating a strong stakeholder relationship with the Business Units by using Change Management methodologies to ensure seamless integration of the processes. 



Main tasks and responsibilities:


Process Ownership, Process Design & Portfolio Management

  • Own the end to end ItP process and portfolio management as defined by the CBS Finance operating lifecycle model
  • Use in-depth Process Knowledge and Business Acumen together with Best Practices Benchmarking to design and implement harmonized world class processes across the organization


Delivery Excellence – Coaching and Training of Processes and Monitoring Productivity & Quality

  • Develop, enhance and report Key Performance Indicators on SLA’s and Dashboards to monitor quality, productivity, efficiency and to create visibility on process inhibitors
  • Create transparency to internal customers, owning frequent executive finance reports to be presented to the finance executive team
  • Develop, implement and maintain a strong Onboarding Program with completed Work Instructions and Standard Operating Procedures


Change Management, Communication and Executive engagement

  • Create and apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Support the design, development, delivery and management of communications
  • Assess the change impact through conducting impact analyses, assess change readiness and identify key stakeholders


Standardization of processes, process improvements & financial management and compliance

  • Lead regional and global standardization of processes in Finance in strong collaboration with the SDL and enabling support functions
  • Design, build and implement a robust process improvement strategy and culture by using Lean/SigSigma methodologies in strong collaboration with internal and external stakeholders
  • Actively work with the respective regional and global teams on retiring old technology, implementation of new tools, systems and automation
  • Develop and execute continuous improvement targets to eliminate productivity inhibitors, gain efficiencies and monitor regularly the financial savings produced from each project.


Decision Making Authority Level

  • Talent Management – Hiring, Firing, PIP, Promotions, IDP, Salaries administration in line with approved Budget
  • Workforce management - Organizational structure, restructures and daily operational planning
  • Expense management – Build and manage department budget 
  • Design and implementation of objectives & targets for the team, per individual, driven by the expectations set by the management
What you’ll need to succeed:

  • 8-12+ years of progressive/management work experience in a manufacturing industry
  • Progressive experience working in/with BPO/Shared service in Senior Management roles preferable leading multifunctional Finance operations 
  • Experience on leading multi country-multi cultural teams preferable
  • Bachelor in Public Accounting, Finance or similar. CPA/CA or similar qualification in Finance a plus
  • Knowledge of IFRS and US GAAP
  • Proficient on Google tool kits
  • Advanced Excel and VB experience developing Macros experience is a plus
  • Experience on Lean and Six Sigma - Green Belt or Black Belt certification preferable
  • Project Management certification, preferable
  • Proficient English is a must, any other language is a plus
  • Ready to Travel within the continent 5-10 weeks a year; Ready to Travel overseas 1-2 times per year


You will be part of:

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. 


If you are experiencing technical difficulty navigating through the career page, please contact us on candidate.support@cargotec.com. We will do our best to assist you. Please note, we do not accept job applications at this email address.