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Business:  Cargotec
Job Function:  Finance

Shanghai, CN

OTC Specialist

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Purpose of the position

To support the Cargotec Order to Cash (Accounts Receivables/ AR) process including performance measures, process standards and policies via touch points and interfaces to related process areas.

Key Accountabilities:

  • Order to Cash domain responsibilities across Credit control and Collections as well as  Accounts Receivables based on own focus area, e.g.:
    • Complete the check for payable invoices for the current month and contact Finance Business Partners and customers in order to collect due receivables/pre-delinquent contacts for not yet due invoices could also be needed during Quarter-end months; Identify Collections items which need action and Manage Collections strategies
    • Monthly/weekly preparation/monitoring of cash flow and working capital forecast
    • Receive, record and route customer dispute; Monitor and escalate open disputes; Perform root cause analysis; Resolve dispute notifications
    • Identify and submit account applications; Manage credit records; Perform account credit check / review; Review and approve credit risk; Perform credit monitoring and reporting; Develop counterparty risk mitigation solution
    • Process order hold and release; Manage No trade list; Reinstate accounts from No trade list
    • Support and oversight in resolution of remittance mismatch or cash application issues which 3rd party outsourcing partner is unable to handle
    • Process payment return items and insufficient funds
    • Billing Block Check; E-invoicing, Refunds and Dunning Support
    • Inform 3rd party outsourcing partner AR team about new instructions
    • Investigate + correct unallocated/unapplied AR payments
    • AR Subledgers closing performed in a timely manner as per Cargotec and RTR agreed policy
  • Provide training of Cargotec systems (for example: SAP, ServiceNow, BPOpen, QlikView and others applicable) to customers and new team members
  • Identify improvement areas and suggest development of the processes accordingly
  • Monitor timeliness and correctness of data during Period End Closing; Contact and support to customers during PEC
  • BPOpen: request handling
  • ServiceNow Ticket request logging and incoming tickets handling
  • Supporting role in TO-BE processes design as a collaborative function to the Global Process Owner, the Supervisor and/or TL
  • Assist Financial Reporting group with various duties during the PEC process including preparing the company’s financial reporting packages with detail, Bad Debt Provision, ad-hoc and monthly/weekly Aged debt reports/AR overdue reports, Working Capital and Cash flow forecasts and others
  • Support the forecast compilation process 
  • Support that cross-functional processes in creating the best possible end-to-end efficiency.
  • Project role in Order to Cash development projects
  • Any other tasks assigned by the line manager related to the areas of accountability
  • All work needs to be conducted in compliance with Global Company guidelines, code of conduct, policies, procedures, controls and legal requirements

What you’ll need to succeed:


  • Minimum Bachelor Degree in Accounting, Finance, Economics, Mathematics


  • Between 1-3 years of relevant experience in an international environment 


  • Detail-oriented
  • Good communication and organisational skills
  • Time Management 
  • Ability to prioritise
  • Logical thinking 
  • Process oriented mindset 
  • Strong analytical skills
  • SAP experience 
  • Proficiency in computer applications including Google Suite and Microsoft Excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools
  • Full professional proficiency of written and oral English required
  • Willing to travel 

Interested to join?

Click the apply now button and upload your updated CV including your current and expected salaries by 28 Feb 2021.


Cargotec and its businesses
Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec's sales in 2019 totalled approximately EUR 3.7 billion and it employs around 12,500 people. www.cargotec.com