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Business:  Bromma
Job Function:  Service
Location: 

Singapore, SG

Apply by:  --

Service Engineer

Purpose of the position

We are looking for suitable personnels that are able to perform commissioning of high complexity products, as well as provide advisory services to customers and/or third party contractors on existing and/or new equipment and components.

KEY ACCOUNTABILITIES

Commissioning, Installation and Inspection

  • Carry out spreader commissioning and installation work on newly delivered spreaders and attend to all spreader warranty repair works.
  • Provide technical assistance and advice for the installation and troubleshooting of any equipment and components on the spreader to the service agent.
  • Carry out site inspection on spreaders upon customers' request.

Sales Management - RUP

  • Identify potential RUP work and make recommendations to customers.

Service Call Management

  • Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to meet customers’ requirements and specification.

Service Operational Excellence

  • Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
  • Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering.

Customer Training

  • Deliver technical training and knowledge transfer on product knowledge, maintenance, troubleshooting and repair to customers.

Any other job assigned by Line Manager.

What you’ll need to succeed:

EDUCATION AND EXPERIENCE

  • Degree in Business/ Engineering or equivalent
  • Minimum 10 years of relevant experience in the Cargo Management Industry

SKILLS AND COMPETENCIES

Technical Skills

  • Exceptional documentation and execution skills
  • Strong technical knowledge of product
  • Service knowledge

Soft Competencies

  • Good written and communication skill with all levels of management
  • Ability to influence
  • Presentation Skill
  • Ability to influence and convince other people
  • Good interpersonal skill

Other Requirements

  • Ability to multitask
  • Team Player
  • Initiative
  • Independent to complete given assignment and projects

Interested to join?

If you are interested in the position, please send your CV to us!