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Business:  Bromma
Job Function:  Service
Location: 

Södertälje, SE Stockholm, SE Kista, SE

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Product Support Engineer

BROMMA has been the leading manufacturer of crane spreaders ever since its formation in the 1960s. Today we have, by far, the highest market share of the world’s spreader suppliers. In fact, our market share is higher than all our competitors’ combined. Today, we manufacture close to 2,000 spreaders of all types every year and our spreaders are currently in use in 99 of the top-100 ports world- wide.

 

BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents, and with an extensive network of agents, we are able to support customers in every country in the world.

 

More information about BROMMA can be found on www.bromma.com

 

Making your next move count

 

Bromma Spreader Solutions Product Support division is looking for Product Support Engineer.


In this role you will provide fast technical sales support to regions and extra value to global OEM relations, support that we win the orders, meet with the customer requirements, and at the same time meet with Bromma profitability/quality/strategy directions. 

 

The role reports directly to Product Support Manager.

 

This position is located in Kista but any existing Bromma/Cargotec office in Europe could be an alternative.

 

Main tasks and responsibilities:

 

  • Provide technical and commercial support to the regional sales & service teams regarding Bromma crane spreaders, mobile equipment, new equipment, refurbishments, and other related Bromma products
  • Propose product solutions that fulfils customer expectations with consideration of existing solutions, cost, price, profitability, lead time, volume, project importance, quality, Bromma strategies
  • Review tender and customer specifications and summarize the specification related to Bromma requirements, options, and deviation list
  • Investigate and advice on cost, price, and leadtime information for new design 
  • Ensure clear order specification to production at time of order
  • Verify technical drawings correspond to customer needs
  • Review finished products to ensure they are meeting with specified technical requirements, before the products leave the factory.

 

ADDITIONAL RESPONSIBILITIES OUTSIDE OF STANDARD JOB RESPONSIBILITIES

 

  • When required enter and update technical specification information in Bromma Select for new orders
  • Support and advice on design to fulfil customer expectations, Bromma internal targets for profitability and quality
  • Direct communication and support to external customers when necessary in cooperation with the respective Bromma sales management
  • Build good relations with customers and OEMs, understand the needs, be creative and proactive in order to improve Bromma relationships
  • Participate & present in customer meetings as the technical expertise and in general support sales in the sales process
  • Assist to analyze global market trends, new technologies & competition to develop Bromma competitiveness
  • Lead and participate in various projects 
  • Develop training material and hold trainings for the region teams
  • Maintain sales support material (backyard data, brochures, data sheets, etc)
  • Feedback to R&D and product management about product performance & market requirements
  • Share experience gained from the customers with internal stakeholders
  • Additional responsibilities as what may be required.

 

What you’ll need to succeed:

 

 

Education

  • BSc or MSc in Mechanical, Electronic, or Electrical Engineering.

 

Preferred Career Experience

  • Minimum 5  years working experience in related industry.

 

Technical Skills: 

  • Good knowledge of industrial equipment containing, mechanical structures, hydraulics, electrics and control system
  • Spreader knowledge and experience.

 

Soft Competencies

  • Able to work with people of diverse background.
  • A team player with excellent interpersonal, written and communication skills.
  • Possess strong analytical, good leadership and supervisory skills.
  • A self-starter who is driven, resourceful, creative, and able to work independently
  • Good judgement to prioritize between available resources, profitability requirements, and market needs.
  • Problem-Solving skills
  • Delivering results and meeting business line and customer expectations
  • Technical interest.

 

Other Requirements

  • Fluent in English, writing and speaking
  • Other language skills are an advantage.

 

You will be part of:

 

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. 

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

 

For further information please contact Christofer Pilo, Christofer Pilo, Director,  Global Product Support by phone at +6565973815 or by email at christofer.pilo@bromma.com

 

If you are excited about this opportunity, please submit your application with salary request and CV today!

 

Bromma is part of Cargotec. Cargotec is a leading provider of cargo handling solutions and operate in more than 100 countries. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com