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Business:  Bromma
Job Function:  Service
Location: 

Dubai, AE

Apply by:  --

Service Engineer

Bromma is the industry's most experienced spreader manufacturer, known worldwide for crane spreaders of exceptional reliability. In all, more than 14,000 crane spreaders and rotators have been put into service since the 1960's.Today, Bromma manufactures close to 2,000 spreaders of all types per year. In fact, anywhere you go, if you work where containers are transported, you're likely to see a Bromma spreader in action.

Making your next move count

 

We are looking for a Service Engineer to join the service team of Bromma Middle East. The purpose of the position is to perform commissioning of high complexity products and to provide advisory services to customers and/or third party contractors on existing and/or new equipment and components.
This position reports to Gary Burns, Area Sales Manager. The location of this position is Dubai, UAE but requires regular international travels.

 

Main tasks and responsibilities:

  • Carry out spreader commissioning and installation work on newly delivered spreaders and attend to all spreader warranty repair works
  • Provide technical assistance onsite / remotely and advice for the installation and troubleshooting of any equipment and components on the spreader to the service agent
  • Carry out site inspection on spreaders upon customers' request
  • Identify potential RUP work and make recommendations to customers
  • Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to meet customers’ requirements and specification
  • Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors
  • Report back on the completed projects outlining the activities carried out, faults found during service and any future recommendations for improving the service offering
  • Establish and maintain good relationships with both internal and external customers
  • Support sales activities such as follow-up on leads and quotes while at site
  • Deliver technical training and knowledge transfer on product knowledge, maintenance, troubleshooting and repair to customers.

What you’ll need to succeed:

 

Education:

  • Degree in Business/Engineering or equivalent
  • Degree in Electrical Engineering is considered advantageous

 

Experience:

  • Minimum 10 years of relevant experience in the Cargo Management Industry

 

Competence:

  • Exceptional documentation and execution skills
  • Strong technical knowledge of product
  • Service knowledge
  • Good written and communication skill with all levels of management
  • Presentation Skill
  • Ability to influence and convince
  • Good interpersonal skill
  • Ability to multitask
  • Team Player
  • Self-starter
  • Independent to complete given assignments and projects.

You will be part of:

 

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. 

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

 

For further information please contact Gary Burns, Area Sales Manager on email: gary.burns@bromma.com
 
If you are excited about this opportunity, please submit your CV by 28.06.2021.

 

Оur spreaders are currently in use in 99 of the top-100 ports world- wide. BROMMA sales and service network has a wide-reaching footprint. We are present with own sales offices on all continents, and with an extensive network of agents, we are able to support customers in every country in the world.